Frequently Asked Questions

Is Clearbox right for me?

We built Clearbox so immigrants like you don't have to choose between spending thousands of dollars on a lawyer to handle your entire case or doing it all yourself with no legal support at all.

We are designed to support the DIY applicant. You pay only for the legal expertise you need - not for a bundle of services you don't need or a subscription that you'll only use once.

How will using Clearbox help me?

Clearbox will guide you through each step of preparing your U.S. Citizenship application. An experienced immigration lawyer will review your application and supporting documents, and answer any questions you have.

At the end of the process, you will have a complete, accurate U.S. Citizenship application ready to submit to USCIS.

Do I need a lawyer to handle my whole case?

You might. We will listen, ask the right questions, and tell our customers who need full legal representation that Clearbox is not the right solution for them, and why.

If you have a complex immigration history, have a case pending in immigration court, or have a pending or previous criminal matter in your history - we may not be right for you. But, we promise to say so!

Who will review my application materials when I purchase a review?

Your review will be handled by a licensed, experienced immigration lawyer. We only partner with lawyers licensed in the United States.

We look for lawyers who have high-volume naturalization practices (this means hundreds of cases).

What does your flat fee include?

Our flat fee gets you a completed, attorney-reviewed N-400 application package - ready to sign and submit to USCIS. It does not include any work we may have to do on your application after it is submitted.

What if my application is rejected?

Our goal is zero rejections for technical reasons. If your application is sent back to you, we will work with you to address the problems and make things right.

What if I get an RFE or my application is denied?

There are many reasons an application can get denied or RFE'd. We'll do our best to work with you to come up with a solution. Depending on the amount of work, this may require an extra fee.

What is your refund policy?

We built Clearbox so immigrants like you don't have to choose between spending thousands of dollars on a lawyer to handle your entire case or doing it all yourself with no legal support at all.

If you purchase one of our services and have a bad experience, send us an email at help@clearboxlegal.com telling us what didn't work for you. If we can't fix it for you, we'll give you a full refund.

How do I know if I'm eligible to apply for U.S. citizenship?

Clearbox can help you if you are a legal permanent resident (i.e., green card holder) currently living in the U.S. and interested in becoming a naturalized U.S. citizen.

You can find out if you're eligible by taking our eligibility check.

What is a legal permanent resident or a green card holder?

A legal permanent resident (LPR) is someone who has been granted authorization to live and work in the United States on a permanent basis. When you have legal permanent resident (LPR) status, U.S. Citizenship and Immigration Services (USCIS) gives you a permanent resident card (green card).

Is my information secure and confidential with Clearbox?

Yes. We use industry-standard encryption to protect your information. We do not share your data with third parties.